Support

Having trouble with ENFITEK A/V Engineer? Start with the Quick Start guide's troubleshooting section, then reach out if you're still stuck.

Before reaching out

Check the Quick Start troubleshooting section first — it covers the most common first-run issues.

There is no automatic diagnostic export yet

ENFITEK A/V Engineer does not currently include a support-bundle or log-export feature. If you contact us about a problem, please describe it manually and include, if visible:

The exact error text shown next to the app's status (if the runtime shows "Faulted").
The exact message shown in the Route status panel, if one appeared.
Which capture mode, source, and destination device you had selected.
Which processing preset was selected.

Contact

Pending: a support contact method (email or form) has not yet been provided for this page. This placeholder will be replaced once one is confirmed.